membership
 
Residential
We invite you to experience the most simple and convenient way to have your dry cleaning done! House, apartment, condominium – it does not make a difference to us, we come exactly to where you reside. Our prices will always remain competitive as we do not incur the costs of maintaining a retail outlet, and we this allows us to pass these savings on to our clients while simultaneously providing optimal levels of service quality.
 
Corporate Plans
Imagine the value and convenience of having your dry cleaning needs fulfilled and delivered right to the door of your office! Valet Express Cleaning offers businesses and organizations the opportunity to provide their staff with such an effective morale building service.
 
Registration
To become a member of Valet Express Cleaning, you must complete the Registration Form below. If you need assistance, or have any questions or concerns, please click here, or call us at 647 889 6864.
 
Online Registration
Required fields are indicated by an asterisk (*).
Client Information
Name: *
Company Name (if applicable):
Address: *
Telephone: * Fax:
Email Address: *
   
Picked up From: Delivered To:
Who Referred you:
Billing Method *
ValetExpressCleaning.com will debit your credit card on the last Wednesday of every month for the value of services that ValetExpressCleaning.com has provided you. You will receive a monthly statement of your account, including detailed invoices.
You may have ValetExpressCleaning.com debit your credit card when the account exceeds $ . Your credit card will be debited on the next Wednesday after this limit has been reached. The charge would be the outstanding amount on your account at the time of billing. If the limit is not reached by the last Wednesday of every month, ValetExpressCleaning.com may debit your credit card for the value of services provided since the last billing date. The client will receive a monthly statement of their account, including detailed invoices.
This option is available to clients who arrange availability with one of our delivery personnel to drop off or receive their items, and remit payment every time we deliver. You agree to pay for services rendered by ValetExpressCleaning.com in full at pickup or upon receipt of your items. Cash, money orders/drafts, or certified cheques are accepted. You will receive a receipt for the amount paid along with the services received.
Credit Card Information * (not required for Pay As You Go)
Full Name on Credit Card:
Credit Card Number:
Expiry Date: Type of Card:
Terms and Conditions *
I have read and agree to the Terms and Conditions
(A printer-friendly copy of the Terms and Conditions will be available after you submit)
Terms and Conditions
This Agreement is by and between ValetExpressCleaning.com (the “Provider”) and the “Client” for the provision of Dry Cleaning and Laundering services, including Pickup and Delivery in exchange for payment in compliance with the conditions stated herein for an initial term of twelve (12) months, after which the agreement will automatically renew annually for an additional term of twelve (12) months.

1. The Provider will bill the Client for services according to the option selected by the client in this document.

2. Credit Card transactions that are not able to be processed due to insufficient funds, a “hold” on the credit card, a “stop” on the credit card, or a cancellation of the credit card, will be attempted again one week later and the client will be notified of the issue. If the credit card transaction is not authorized by the appropriate institution (VISA or MasterCard) at this time, the client will incur a Billing Fee of $10.00. Returned cheques will incur a $25.00 charge.

3. Either party may terminate this agreement at any time by providing the other with 5 days advance written or electronic mail notice. In the event the Client terminates this agreement and the Client has not selected “Pay As You Go” for their billing option, the Provider will debit their Credit Card the amount owing on the Client’s account within 10 days of notification. In the event this agreement is terminated by either party, the Client may be required to return the Personal Laundry Bag they received when the Registration Form was signed.

4. In the event that this agreement is terminated by a violation of any term below, the Client shall be held responsible for any fines incurred and the cost of labour to clean-up and respond to complaints, and/or legal action taken against Provider.

5. The Provider can modify the terms and conditions of this agreement, including the schedule and pricing, at any time as long as thirty days’ written or electronic notice is provided to the Client.

6. The Provider may occasionally require new account information from the Client to continue service. In addition, the Client is required to notify Provider of any changes in their account/contact information.

7. The Client is required to complete an Order Form (provided by the Provider) and include it in their Personal Laundry Bag (if not completed online). The Order Form must include the number of items being submitted to the Provider as well as the Client’s name and the company they work for. The Client will receive their default level of service as indicated by them in this document unless they indicate otherwise on the Order Form. The Provider will audit the contents of the Client’s Personal Laundry Bag to the Order Form and notify the Client of any discrepancies. In such a case, the Provider cannot guarantee that the client will receive their items on time. If there is no Order Form in the Client’s Personal Laundry Bag nor one completed online, the Provider will complete one on behalf of the Client.

8. In the event of a dispute as to the number of items received by the Provider and owed to the Client, the item count on the appropriate Order Form will be considered the true count.

9. The Client must report any suspected missing items the same day that the items were delivered. The report must be submitted to the Provider by phone or electronic email.

10. When cleaning items, the Provider will use such process which, in their opinion, is best suited to texture and condition, but will not be responsible for weak, tender, defective, or adulterated materials – not obvious prior to processing. The Provider will not be responsible for trimmings, buckles, belts, beads, buttons, or valuables.

11. Any Laundering errors must be reported within 48 hours and the item must still be “tagged.” The numbered Shirt Tag must not have been removed or tampered with in any way. Liability shall not exceed 10 times laundry charges. No guarantee on colors, curtains, shrinkage, or synthetics.

12. If labels are removed or missing, all work will be done at the customer’s risk.
 
Residential
Your personal information will only be used by ValetExpressCleaning.com. If you have any questions or concerns, please do not hesitate to contact us at 647 889 6864 or by email at customercare@ValetExpressCleaning.com.
 
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$5 New Membership Coupon
A $5.00 coupon will be mailed to all new members!
 
 
 
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